© 2017 by Bawoni Consult.

Our Business Reputation Management Service equips you with the data that your business will need in order to keep customers happy. 

Our Mystery Dining/Shopper Assessment provides you with a detailed report on your service delivery from a customer's perspective. 

Every business should be consistently investing in their customer service and overall customer experience. Customer service is a skill that must be developed and consistent training ensures that you are elevating your business to a higher standard of service delivery. 


What do you want your customer's experience to be whenever they interact with your brand? 

Our interactive customer service/customer experience trainings immerse participants in real life scenarios that allow them to test and improve upon their customer service knowledge. 

We currently provide our clients with resources that can be integrated into their daily operations for customer experience development. Contact us for more information about our resources. 

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