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Bawoni Guide: Social Customer Service 2.0

Last year, Bawoni introduced business owners and entrepreneurs to our ultimate social customer guide. A detailed guide educating readers on the importance of providing consistent and excellent customer service via their business' social media platforms. Since the beginning of the pandemic, customers are increasingly turning to social media first to interact with brands. This is why it is more important than ever to ensure that your social media customer service is stellar.

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