Keyboard and Mouse

TRANSFORMING CUSTOMER EXPERIENCES

ABOUT US

We are an insight-driven Customer Experience agency with a focus on training and consulting. Located in Accra, Ghana, our team works with a range of clients across the African continent. 

At Bawoni, we are always challenging ourselves to develop stronger and more contextualized, data-driven resources to meet the unique needs of each of our clients. 

OUR VISION

Bawoni's vision is to inspire the development of customer-centred businesses in Africa through solutions built for Africa by Africans.

SERVICES
  • Bawoni Corporate Training  & Development​

  • Bawoni CX Audits (Mystery Shopping, Dining, Guest)

  • Customer Experience Consultation & Strategy

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