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Are You Managing Your Customer Relationships?

CRM stands for Customer Relationship Management. A CRM solution/software/system usually includes a customer database and data management...

How to Quickly Build Trust with Customers

Can you confidently say that your customers trust you or your employees? The importance of building trust with customers can not be...

Celebrate Your Victories

While focusing on your commitment to improving your customer experience, it's important to celebrate your victories each day. This can...

Win Back Your Customers

Let's face it, sometimes our customers have such bad experiences and they never want to come back. In an environment where most customers...

Customer Experience begins with Commitment

Often, when I engage with business owners who want to improve or develop a unique customer experience, they usually ask me - where do I...

Bawoni Guide: Social Customer Service 2.0

Last year, Bawoni introduced business owners and entrepreneurs to our ultimate social customer guide. A detailed guide educating readers...

Introducing: The Ultimate Job Seeker's Guide

Based on our experience recruiting for clients and interviewing individuals who are actively looking for jobs in Ghana, Bawoni developed...

Join Our Community

As part of the Bawoni community, get access to Free customer experience and customer service resources, tips, webinars. Improve your...

Free Session: How To Grow Your Business Using Customer Experience

Join our founder, Maureen Atebawone, on Tuesday, 27th April 2021 as she discusses how to grow and transform your business using Customer...

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