© 2017 by Bawoni Consult.

May 22, 2019

Do you focus on empathy in customer service? Use this cheatsheet to find simple ways to incorporate empathy into your day-to-day customer interactions.

March 18, 2019

Join us at this interacting workshop on Customer service and customer experience development. 300GHS per participant. Discount available for groups.

February 13, 2019

Last year, our founder, Maureen Atebawone, was interviewed by Item13 to find out more about her background, her journey setting up Bawoni and her views on Customer Service in Ghana as well as the hospitality industry in Ghana. She also discusses Mystery Diner Ghan...