Do you focus on empathy in customer service? Use this cheatsheet to find simple ways to incorporate empathy into your day-to-day customer interactions.

Join us at this interacting workshop on Customer service and customer experience development. 300GHS per participant. Discount available for groups.

Last year, our founder, Maureen Atebawone, was interviewed by Item13 to find out more about her background, her journey setting up Bawoni and her views on Customer Service in Ghana as well as the hospitality industry in Ghana. She also discusses Mystery Diner Ghan...